Pure Water Systems BEV-Series Drinking Water Filters / Purification Systems
have been laboratory tested and certified to conform to the
BEV standards for purity and bio-compatibility.

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Pure Water Systems, Inc. warrants to the original owner each PWS® BEV-Series pure water appliance to be free from defects in materials and workmanship for as long as you own the product.

What The Warranty Covers

Full Lifetime Warranty on all parts (excluding normal module changes or abuse).

Exceptions to Lifetime Warranty

The Lifetime Warranty does not include damage caused by or resulting from unreasonable use, including failure to provide reasonable maintenance, or incidental or consequential damages, such as water damage or damage to appliances, fixtures or other equipment.

Warranty will be void if product failure or damage is due to any of the following:

  1. Misuse, misapplication (e.g. unacceptable water conditions), neglect (e.g. inadequate filter changes), alteration, hot feed water, freezing, or accident.

  2. Improper installation, operation, or servicing.

No one is authorized to change or add to this Warranty.

What We Will Do To Correct An Inconvenience

Pure Water Systems will, at its option, replace or repair the defective part(s) without charge, provided they are returned, transportation prepaid by owner, to an authorized service facility or to the address below. Enclose a letter describing the problem, copy of dated proof of purchase, and your name, address and daytime telphone number.

If it is necessary to ship the product to Pure Water Systems, Inc. or bring it to a dealer for service, the owner must pay for any shipping or travel costs.

Pure Water Systems, Inc. will pay for any return shipping charges in the U.S. for parts or products covered under the warranty.

Pure Water Systems, Inc. will furnish any factory labor to make repairs on parts or products returned to the factory that are covered under the warranty.

In the event a system is returned to Pure Water Systems for inspection and repair and no defect is found, we will charge for the time taken to evaluate the system. Return shipping costs shall be the responsibility of the owner.

How You Can Get Service

Contact the Pure Water Systems, Inc. customer service department for instructions and authorization number for returning the defective part or product.

Pure Water Systems, Inc.
Customer Service Dept.
18354 S Grasle Road
Oregon City, OR 97045
Phone: (503) 631-7712

Your Pure Water Systems, Inc. PWS® BEV-Series Pure Water appliance is a sophisticated water treatment system. Failure to use genuine Pure Water Systems, Inc. components shall void the exclusive lifetime warranty. (If you follow the maintenance schedule and use genuine Pure Water Systems parts, we'll repair or replace any failed component for as long as you own your system.)

How State Law Relates To The Warranty

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty applies to the original purchaser and gives you specific legal rights. You may also have other rights which vary from state to state.

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